Wynn Williams (Wynn Williams, we, us or our) complies with its obligations under the Privacy Act.
This Privacy Policy applies to all Personal Information that we collect, store, use, and disclose in the course of our business.
We may amend this Privacy Policy at any time. We will notify you of changes by publishing the updated Privacy Policy on our website. Your continued use of our website or services constitutes your acceptance of the updated Privacy Policy.
In this Privacy Policy:
Biometric Information means any information that is generated from the measurement of an individual’s biological or behavioural characteristics and that is capable of uniquely identifying that individual.
Biometric Processing Code means the Biometric Processing Privacy Code 2025.
Personal Information means any information that relates to an identifiable person and includes Biometric Information.
Privacy Act means the Privacy Act 2020.
Depending on the nature of your relationship with Wynn Williams, the Personal Information we will collect from you may include:
If you choose not to provide your Personal Information when requested, we may be unable to provide our services to you.
Where Biometric Information is collected, please advise us if you prefer to provide it in another practicable alternative form (such as presenting photo ID in person instead of using our facial recognition application).
Collection from you
We generally collect Personal Information directly from you, where practicable, via email, phone, forms, in-person meetings, our website, and online identity verification and document authentication applications.
When you provide us with Personal Information about another individual, you confirm that you have obtained their consent or have the necessary authority to provide us with that Personal Information.
Collection from third parties
Wynn Williams has engaged third party agents to assist with aspects of its client due diligence requirements. Our third party agents may collect Personal Information directly from you in accordance with their privacy policies and then provide us with this Personal Information.
Wynn Williams also uses third party social media platforms, including LinkedIn and Facebook. These platforms may allow you to send messages directly to Wynn Williams or otherwise make Personal Information available to us (for example, through messages sent via the platform or information visible to us during a webinar). Your use of these third party services is entirely optional. Wynn Williams may use Personal Information you choose to share with us through these platforms, or Personal Information that is publicly available. However, your use of these services is subject to the privacy policies and practices of the relevant third party, for which Wynn Williams is not responsible. If you do not wish to provide Personal Information to these third parties, or make such Personal Information available to Wynn Williams, you should avoid using their services.
In addition, Wynn Williams may collect your Personal Information from any third party where you have provided consent, whether express or implied, for that third party to disclose it to us. This may include, without limitation, your authorised representatives, service providers, business partners, or other organisations lawfully entitled to share your Personal Information with us.
If you have any questions about how we collect Personal Information from third parties, please contact our Privacy Officer using the details provided below.
Automated collection
When you visit our website, our servers automatically record information via cookies. You can manage or disable cookies through your internet browser settings; however, this may impact your ability to use our website.
We may collect and disclose your Personal Information for the following reasons:
We may disclose your Personal Information to:
If you do not want us to share your Personal Information, please contact our Privacy Officer using the details provided below. Please be aware that if you ask us not to share your Personal Information with certain third parties, we may not be able to provide you with our services. Furthermore, notwithstanding any such request, there may be circumstances in which we are required by law (including, without limitation, pursuant to a court order or direction from a regulatory authority) to disclose your Personal Information, and in such circumstances, we will comply with our legal obligations irrespective of your request.
Wynn Williams takes all reasonable steps to ensure your Personal Information is safe from loss, unauthorised use, modification, disclosure, and any other misuse.
Personal Information is stored electronically (with logins and passwords) or physically (in secured premises). Only authorised persons may access your Personal Information.
In the event of a privacy breach, we have established procedures for notifying the Privacy Commissioner and affected individuals, detailing steps taken to mitigate effects, as required by law.
You have the right to access your readily retrievable Personal Information we hold, and to request that your Personal Information be updated or corrected.
You can contact our Privacy Officer using the details provided below, to update any Personal Information we hold. We may charge a fee for providing access and will advise you of the cost in advance.
If we refuse access to your Personal Information, we will provide you with a written notice stating our reasons for refusing access.
We will retain your Personal Information for as long as necessary to:
If you request that we delete your Personal Information, we will take reasonable steps to do so unless we are legally required, or otherwise have a legitimate reason, to retain it.
Some of your Personal Information may be transferred to and used by third parties outside of New Zealand as part of our internal business processes. While some of these countries may not have privacy laws that provide the same level of protection as New Zealand, where we transfer your Personal Information overseas, we take reasonable steps to ensure it is protected in accordance with this Privacy Policy, the Privacy Act, the Biometric Processing Code, and any other relevant legislation. Furthermore, all such third party providers are required to handle Personal Information under contractual confidentiality and security obligations.
We will collect Biometric Information only for a lawful purpose as set out in this Privacy Policy, and where we have assessed that:
Biometric Information will be collected directly from you, where practicable.
We will not:
If you have any questions, concerns or complaints about this Privacy Policy, or how we handle your Personal Information, please contact our Privacy Officer:
If you have any complaints, you can also contact the Office of the Privacy Commissioner via their website by clicking here.
This Privacy Policy may be updated at any time.
Last updated: 29 October 2025
If you would like to view our Information Security Policy, please use the link.
